Effective Date: August 31, 2026Last Updated: August 31, 2026
Framegen ("Framegen," "we," "us," or "our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how information is collected, used, processed, stored, and protected when you use the Framegen mobile application and related services (collectively, the "Service").
Framegen is primarily an AI-powered image-to-video creation application. Users can upload their own images and use our AI-powered features to create videos and other visual content.
The core functionality of Framegen is generally the same across all supported regions. However, the language, localization, payment options, or availability of certain platform-dependent services may vary depending on your device or region.
By using Framegen, you acknowledge the practices described in this Privacy Policy.
Depending on how you use Framegen, we may collect or process the following categories of information.
When using Framegen's AI creation features, you may voluntarily provide:
Photos and images you upload;
Images containing faces;
Text prompts, instructions, or other information submitted to generate content;
Generated images, videos, or other outputs;
Information you voluntarily provide when contacting customer support.
We process uploaded content only as necessary to provide the features requested by you, maintain the Service, prevent abuse, and comply with applicable legal requirements.
If Framegen provides account functionality, we may process limited account information necessary to create, maintain, authenticate, and manage your account.
Depending on the available login method, this may include an email address, account identifier, authentication information, or similar account-related data.
We may automatically collect limited technical and usage information, including:
Device type and model;
Operating system and app version;
Device or app identifiers where permitted;
Language and general regional settings;
App interactions and feature usage;
Crash reports and diagnostic information;
Performance information;
Network and connection information;
Attribution and installation information.
This information is primarily used to operate, secure, analyze, troubleshoot, and improve Framegen.
Framegen uses AI technology developed and operated by us.
We do not use third-party AI model providers to process your uploaded images for Framegen's core AI generation features.
Uploaded images and related content are processed through our own AI models and controlled infrastructure for the purpose of providing the functionality requested by the user.
We do not use user-uploaded images, facial content, or generated content to train our AI models unless we separately obtain appropriate consent where required by law.
In particular, uploaded facial content is not used to train our AI models.
Some Framegen features may require users to upload images containing human faces.
All such images are voluntarily selected and uploaded by the user.
Facial images are processed only to provide the feature specifically requested by the user, such as generating or transforming visual content.
Framegen:
Does not use facial images to identify a person;
Does not perform facial recognition for identity verification;
Does not create biometric identity profiles or faceprints;
Does not use facial images for advertising;
Does not sell facial images or face-related data;
Does not use uploaded facial images to train our AI models;
Does not use facial images for purposes unrelated to providing the requested feature.
Users should only upload images they have the legal right and appropriate permission to use.
We may use information processed through Framegen to:
Provide AI image-to-video generation and other requested features;
Process user-uploaded images and generate requested outputs;
Maintain user accounts where applicable;
Operate and maintain the Service;
Improve app stability, reliability, and performance;
Diagnose crashes and technical problems;
Understand general feature usage;
Measure app installations and marketing attribution;
Detect fraud, abuse, spam, security threats, or violations of our policies;
Provide customer support;
Process account and data deletion requests;
Comply with applicable laws and legal obligations.
We do not sell your personal information or user-uploaded content.
Framegen may use third-party service providers for limited technical purposes, including:
Firebase – may be used for analytics, crash reporting, diagnostics, performance monitoring, and related infrastructure services.
Singular – may be used for advertising attribution, installation measurement, and campaign performance analysis.
Content Delivery Network (CDN) providers – may be used to securely and efficiently deliver application resources and content and improve service performance.
These service providers may process limited device, diagnostic, network, usage, or attribution information according to their respective functions and applicable privacy requirements.
They are not used as third-party AI model providers for processing user-uploaded images through Framegen's core AI generation functionality.
We do not provide user-uploaded facial images to analytics or attribution providers for advertising or analytics purposes.
Framegen may use attribution technologies to understand how users discover or install the app and to measure the effectiveness of promotional campaigns.
Where required by applicable law or platform requirements, we will request appropriate consent before accessing information that requires user authorization.
Users may also be able to control certain advertising or privacy settings through their device or Google account settings.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
User-uploaded images, including images containing faces, and related AI processing data are retained only as necessary to provide the requested functionality and will not be retained for longer than 60 days, unless a longer period is required for legal, security, fraud prevention, dispute resolution, or regulatory purposes.
Generated content may remain available to the user depending on the functionality of the Service until the user deletes it, deletes their account, or the applicable storage period expires.
Technical, analytics, transaction, security, and legally required records may be retained for different periods when reasonably necessary for their respective purposes.
Users may delete eligible content through the functionality available within Framegen.
If account functionality is provided, users may also request deletion of their account and associated personal information through the account or settings section of the app, where available.
You may also request deletion of your personal information or account by contacting:
After receiving a valid deletion request, we will delete or anonymize applicable personal information within a reasonable period, except where retention is required or permitted by applicable law, including for fraud prevention, security, legal compliance, dispute resolution, or enforcement purposes.
Some information may remain temporarily in secure backups until those backups are overwritten or expire according to our normal backup retention procedures.
Framegen may offer paid features, in-app purchases, or subscriptions.
Purchases made through Google Play are processed by Google Play and its payment systems. We generally do not directly receive or store your complete payment card information.
Google's handling of payment information is governed by Google's applicable terms and privacy policies.
We may receive limited transaction information necessary to verify purchases, manage subscriptions, restore purchases, prevent fraud, and provide paid functionality.
Subscription prices, billing periods, renewal terms, cancellation options, and other applicable purchase information will be presented through Google Play and/or within the app as required.
Framegen may request device permissions when necessary to provide specific features.
For example, access to photos, media, camera, or storage may be requested when needed to allow you to select, upload, create, save, or export content.
We use permissions only for the purposes communicated to you and permitted by your device settings.
You may manage app permissions through your device settings. Disabling certain permissions may prevent some Framegen features from functioning properly.
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
These measures may include access controls, secure communications, restricted access to production systems, and other security practices appropriate to the nature of the information being processed.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Framegen may process or store information using servers or service providers located outside your country or region.
Where required, we take reasonable measures to protect information transferred internationally in accordance with applicable data protection laws.
The primary functionality of Framegen is generally consistent across supported regions, although language and localization may differ.
Framegen is not intended for or directed toward children or minors.
We do not knowingly collect personal information from children in violation of applicable laws.
Users who have not reached the age at which they can independently consent to the processing of their personal information in their jurisdiction should not use Framegen without authorization from a parent or legal guardian where legally permitted.
If we become aware that personal information from a child has been collected in violation of applicable law, we will take reasonable steps to delete it.
If you believe a child has provided personal information to us improperly, please contact us at securevault92@gmail.com.
You are responsible for the content you upload to Framegen.
You should only upload photos, images, or other content that you own or have the necessary rights, licenses, permissions, and consents to use.
In particular, if uploaded content contains another person's face or personal information, you are responsible for ensuring that you have the appropriate right or permission to use that content.
You must not use Framegen to create or distribute content that violates applicable laws or the rights of others.
Depending on your country or region, you may have rights regarding your personal information, including the right to:
Request access to your personal information;
Request correction of inaccurate information;
Request deletion of your information;
Request restriction of certain processing;
Object to certain processing;
Withdraw consent where processing is based on consent;
Request a copy or portability of certain information.
These rights may be subject to exceptions under applicable law.
To submit a privacy request, contact us at:
We may need to verify your request before processing it.
We may disclose limited information when reasonably necessary:
To service providers acting on our behalf;
To protect the security and integrity of Framegen;
To investigate fraud, abuse, or violations of our policies;
To comply with applicable laws, regulations, court orders, or valid legal requests;
To establish, exercise, or defend legal claims;
In connection with a merger, acquisition, restructuring, financing, or transfer of all or part of our business, subject to appropriate safeguards.
We do not sell user-uploaded images, facial images, or personal information.
We may update this Privacy Policy from time to time to reflect changes to Framegen, our data practices, applicable laws, or platform requirements.
When material changes are made, we may update the "Last Updated" date above and provide additional notice where required.
We encourage users to review this Privacy Policy periodically.
If you have questions, concerns, privacy requests, or data deletion requests regarding this Privacy Policy or Framegen, please contact:
FramegenEmail: securevault92@gmail.com
We will make reasonable efforts to respond to legitimate privacy requests in accordance with applicable law.